Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering good quality support on–time is our top priority, so we back up each shared web hosting plan with a one hour ticket response warranty. After you present a ticket or drop an e–mail, our customer support staff will try all they possible can to supply the most appropriate solution to your problem and to supply you with advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is offered by a crew of competent specialists which are ready to answer your query as quickly as possible. You’ll be able to make contact with the support crew by starting a help and support ticket from your Site Control Panel or by submitting us an email message. On working days, you may also call us on the phone or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish help while working within the Control Panel, it is possible to always simply click the Help key and track down your issue in the group of content articles that will show up. We have also turned many of the posts into video lessons. The catalogue of video tutorials will come up if you choose the Videos button located in each section.