Q: What does the web site migration service include? Will my site be safe?
A: When your current web hosting provider can no longer satisfy the demands of your website, or when you suffer from constant downtime, or if you have to wait for hours for the technical support staff to respond back to you, it might be smart to change your web hosting provider, i.e. to transfer all the files for your sites along with your databases from your current provider to your future provider. At Papa Hosting, we know that this can be hard & time–consuming. For this reason, we’ll do all that for you at no cost!Our knowledgeable technical staff members will transfer your site content from your current web hosting provider to us. Our techs have got lots of experience migrating web sites and can handle everything – from an average WordPress–based blog or Joomla™ site, to an extremely elaborate, custom–made web app.
Q: How much time will it take for my site to be migrated to your platform?
A: While we can’t give you an exact time window, since there are plenty of factors, including the size of the files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our best to migrate your web site within 48h, and in some cases – within 24h (if the website content is not very large).
Q: My privacy concerns me. What info do you need?
A: We will require the login details for your old hosting provider’s Control Panel and the website’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my web site be unavailable?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your old hosting provider. Once the transfer is complete, we will ensure that everything is working correctly and that the integrity of your web content is not affected prior to notifying you that the migration is complete. After that, we will instruct you how to transfer the domain over to your hosting account with us and how to edit the DNS settings.
Q: Will my current hosting provider find out that I’m leaving them?
A: Nope. We will never get in touch with your web hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Which web hosting providers can you transfer web content from?
A: Yep. We support all traditional Linux–driven web hosting platforms. We do not support Windows–powered web hosting platforms, as we do not offer Windows web hosting services ourselves.We also do not support proprietary web site creation and administration user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.